Organic Shapes within SU or Imported

Raylectron (https://Raylectron.com) is a 3D rendering engine for Trimble Sketchup (https://sketchup.com)
Nick1
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Organic Shapes within SU or Imported

Post by Nick1 »

Hi Michael,
I imported this model that I made in another modeling software(Moi3D) into SU. I modified few things and the moment I tried to render and every step of the way I get "Access Violation" dialogs. The name of the file is Complex. Is this access violation due to the fact that it was imported from another app, or is it that there might be some non coplanar faces within the horizontal planes or maybe there is an issue with organic shapes within Raylectron? What do you think the cause would be? Included is also the skp file.
Thank Michael,
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Re: Organic Shapes within SU or Imported

Post by Support »

ok, let me check it out...
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Re: Organic Shapes within SU or Imported

Post by Support »

It's working just fine for me! No errors, but I'm using v2.494 so here, downlaod v2.494 and place it in the installed folder, replacing the old file. When you run it, make sure it say it is v2.494 in the about box and then try the model again.
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Re: Organic Shapes within SU or Imported

Post by Nick1 »

Hi Micahel,
Downloaded the exe file you sent and placed it in the installed folder, replacing the old one. Then I double clicked on it to run it and yes it did say 2.494 in the about box. And yes no more "access Violation" errors dialog for this model and thank you. However every time I click on the "Render" button in the View>Raylectron Render/Material Editor, it shows me the run dialog box again. I know that when I ran it, it didn't go through the whole process of standard installation, so do you have 2.494 on the website yet so I can reinstall it again? Also my computer is Win 7 64bit. Was the exe file a 64 bit or in this case it doesn't make a difference?

I still get the error message with the file name on the top of the dialog box when I want to save the rendered image. So the 1st time I clcik on Save Image, I get the error and it tells me to click ok not to corrupt the file or click cancel to kill the process. Then I click the Save Image the 2nd time and it saves my image. really strange.

I just read the answer to one of my questions in the Dual Monitor post. Its not the installer that you sent me. I also wanted to ask about the speed of the model view. Panning and orbiting are fine on my machine, but zooming in and out is a pain. Even holding the Shift button down and scrolling on the middle mouse button still very very slow, at least on my machine.
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Re: Organic Shapes within SU or Imported

Post by Support »

ok, uncheck that box "Always ask before opening this file" becaue Windows remember that you have downloaded it from the Internet. So that box will not longer popup.

I'm not sure what you mean with the fiel name error. How do I reproduce this error here? I mean, what steps do I need to take?
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Re: Organic Shapes within SU or Imported

Post by Nick1 »

Well, lets say I stop the render process after a few minutes, then on Raylectron dialog, I go to File>Save Image as...and bamm, there comes the error message like I showed you few weeks ago. I don't know how you can produce it on your end. Then I do the same thing again File>Same Image as... the 2nd time and then it brings up the "Save as" dialog. What I meant by "File name' is that the name of the file shows up in the upper left corner of the error dialog box. So If I am working on a file called "Office" and I go to File>Save image as> the error dialog pops up with the name "Office" on the upper left corner of the dialog. If I am working on another file, say, Complex, the same thing happens, except the name changes to the name of the other file "complex".
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Re: Organic Shapes within SU or Imported

Post by Support »

ok, here is v2.495 can you try the save see if it works?
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Re: Organic Shapes within SU or Imported

Post by Nick1 »

I think you forgot to send the exe file. there was no attachment.
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Re: Organic Shapes within SU or Imported

Post by Support »

Indeed, now there is!
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Re: Organic Shapes within SU or Imported

Post by Nick1 »

Downloaded the last one and double clicked on it and supposedly it should go all the way through, but all of a sudden stopped and popped up an error message. What i'll do next is to uninstall Raylectron all together and reinstall the new one you just sent me and see how that works.

Few minutes later:

Michael,
I uninstalled all and reinstalled the last one. The same thing happens again and it wouldn't want to install properly so i aborted the installation. Shall I go back to the 2.493 or 2.494? Here is the same error message for the 2nd time.
Thanks
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Nick1
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Re: Organic Shapes within SU or Imported

Post by Nick1 »

Michael,
I reinstalled 2.493 and still get the same error message. It could have been that the last version you sent me did something to my registry as far as Raylectron. Now I can't seem to be able to install any of the older versions either. This is becoming frustrating. Please advise! This error message is for 2.493. I need to make a rendering (even with watermarks)within the next couple of days. Please help me out asap.
Thanks M,
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Nick1
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Re: Organic Shapes within SU or Imported

Post by Nick1 »

Well, had to do a full reboot 3 times before finally reinstalling 2.493. Even now when I tried just to open your sample living room file, the dialog popped up with words like saying access violation and nothing else. Now something stranger than before. I just reinstalled Raylectron 2.493 and it even made the desktop icon. But there is nothing under View menu in Sketchup or in the Plugin menu. They don't exist at all. I did install it to my other hard disk called 'D" as before and not the default "c" drive. Whats going on???
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Re: Organic Shapes within SU or Imported

Post by Support »

Nick, I think what happened here is either Sketcjup was not fully closed, or Raylectron. Make sure both are not running before you install any version. You can do ctrl+alt+del to bring up task manager and see if any of the two or both are still running.
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Re: Organic Shapes within SU or Imported

Post by Support »

Also, v2.485 I posted does not contain the sample model so that the upload/dowlaod is faster.
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Re: Organic Shapes within SU or Imported

Post by Nick1 »

Thanks Michael, SU was closed when I reinstalled Raylectron. When opened up SU file, I could only see Material editor dialog under View menu, but not the reversing command under the tool menu. then I uninstalled again for the 10th time and did a complete reboot again and reinstalled 2.493 and so far all is ok except the access violation message when wanting to save the image. I think for the time being I can live with that. Now is there a possibility that zooming in and out in the model view be much much faster. I scroll the middle mouse button and it doesn't do anything and when pressing Shift at the same time, it just makes it move a tiny bit faster. I know today was/is your holiday over there, so hope you are having a nice holiday. Regarding the old version without the sample file, all I need to do is to delete it. My downloading speed is fast so I don't need to worry about that.
Be well,
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Re: Organic Shapes within SU or Imported

Post by Support »

Nick, exit Sketchup and Raylectron and download v2.495 I posted. If you get that error again when installing it, it means SU is still open for some reason. Use task manager to close it then click on the "Retry" button in the installer.

This version should fix the save problem, and also the zoom/pan speed.

Holiday? yeah, but I'm home and I don't do holidays, to men, it's just another day like the rest, but thanks :D
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Re: Organic Shapes within SU or Imported

Post by Support »

and BTW Nick, closing the Raylectrn material editor does not mean Raylectron is no longer running. The dll is still loaded in SU until you exit SU.
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Re: Organic Shapes within SU or Imported

Post by Nick1 »

Michael- Thanks for assuring me that the latest version would work on my machine. I was hesitant at first because I didn't want to go through the whole thing again. But I did install it and now what I found out:
The speed of the rendering is faster and for some reason better quality, however I still get the same error message on my machine when I want to save the image. Also the zooming in and out speed is still the same on my machine. I think the zooming speed should be as fast as the panning and orbiting function. Her is the error image. Now I've got to leave for Siggraph 2012. I'll post later. Thanks Michael,
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Re: Organic Shapes within SU or Imported

Post by Support »

Nick, can you make a video of how you go about getting this error? We put a trap in the code and it's not catching it, weird. Beside, what's this Ctrl+C all about? According to the error, you press Ctrl+C !?
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Re: Organic Shapes within SU or Imported

Post by Nick1 »

Michael,
I have no idea what Control-C hit. means. My left hand is not on the keyboard or anything. So I don't press any keys. Here is a simple movie just trying to show what I do when i get the message.
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Re: Organic Shapes within SU or Imported

Post by Support »

oh wow! this is the weirdest thing!!! Cltr-C hit mean you press the ctrl+c buttons on the keyboard, but I know you didn't! and even if you did, nothing would happen! ok, this is going to be fun to figure this out. Let me get at it...
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Re: Organic Shapes within SU or Imported

Post by Support »

ok Nick, can you install this one see how it works. The model viewer should be very fast if you have a good card. When you load a model, it will show in the status bar if you are in high or low speed in OpenGL. Let me know if the save image thing changed any. This is v2.496

Are you using some kind of debugger?
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Re: Organic Shapes within SU or Imported

Post by Support »

How did it go at Siggraph Nick? Any cool tech?
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Re: Organic Shapes within SU or Imported

Post by Nick1 »

Hi Michael,
The modeling view is nice and fast now but the zooming in and out still very very slow. Where it shows the view size in the lower right of the dialog, I noticed a GL in the parenthesis, but then it disappeared. Also there is no difference between Fit to view and Automatic. The error message still shows up when trying to save Attached is another image of it. No I am not using any debugger.

As far as Siggraph, it was quite educational when I attended the first time in 1995 and the turn around was impressive, about 70,000 people. I've been attending Siggraph ever since whenever they are in LA or San Diego which is about every other year. Every time its getting smaller and smaller with less interesting things. The number of exhibitors are probably 1/5 of the number of exhibitors in 1995 and about half compare to last year. Nothing really new, it was just enhancements of the previous technology on different screens. But still quite interesting and nice to be involved. I'll be going there again today and tomorrow.

I am on my way to the US post office to see how long it would take for my money order to get to your office. Thanks Michael for trying to resolve this error message issue of mine.
Be well and will post tomorrow again,
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Re: Organic Shapes within SU or Imported

Post by Support »

Nick, do you use UPEK Fingerprint Reader Suite? This one is known to create that error in programs! I ask the senior developers and it is not an error generated by Raylectron. There is something installed that trap the save dialog and then create the error.

As for Siggraph, it's unreal, I thought it would get bigger and bigger every year!

We're working on the zoom thing and the hand tool to follow what it clicked one.

The GL you see is to let you know that it's using the newest version of OprnGL to display the model, or else, it uses the old compatible way, which is much slower.
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