Raylectron 4 extension not starting anymore

Raylectron (http://Raylectron.com) is a 3D rendering engine for Trimble Sketchup (http://sketchup.com)
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ArchitectDomain
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Raylectron 4 extension not starting anymore

Post by ArchitectDomain » Thu Jul 25, 2019 10:53 am

Hello,
As the title says, my Raylectron doesn't start anymore after updating to SketchUp Pro 2019 version 19.2.222 64-bit.
I've downloaded and reinstalled the ruby file, but nothing helps.
Am I the only one having this problem or is it a general thing?

Thanks.

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Support
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Re: Raylectron 4 extension not starting anymore

Post by Support » Thu Jul 25, 2019 10:57 am

It does work for 2019 so something else isn't right. Have you ever install it using the exe file or always the rbz?
Your support team.
http://SoftByteLabs.com

ArchitectDomain
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Re: Raylectron 4 extension not starting anymore

Post by ArchitectDomain » Thu Jul 25, 2019 11:08 am

It does work for 2019 so something else isn't right. Have you ever install it using the exe file or always the rbz?
I tried both. The buttons appear in SketchUp but nothing happens when pressing them.

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Re: Raylectron 4 extension not starting anymore

Post by Support » Thu Jul 25, 2019 11:12 am

ok, let me PM you...
Your support team.
http://SoftByteLabs.com

pongo
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Re: Raylectron 4 extension not starting anymore

Post by pongo » Thu Jul 25, 2019 1:37 pm

I have the same problem after Upgrading to 2019.2.......
not working in sketchup........working in the stand allon

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Re: Raylectron 4 extension not starting anymore

Post by Support » Thu Jul 25, 2019 5:15 pm

I'll PM you too...
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http://SoftByteLabs.com

michaeljensen
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Re: Raylectron 4 extension not starting anymore

Post by michaeljensen » Sat Jul 27, 2019 7:50 am

Raylectron no longer works for me either in the new Sketchup update 2019.2.

Why is a response not posted in the forum? PM is the only way ?

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Re: Raylectron 4 extension not starting anymore

Post by Support » Sat Jul 27, 2019 10:58 am

This new version of Sketchup 2019.2 removed something that makes our render no longer work. We are working of fixing it. In the mean time, you need to go back to the last version of Sketchup so you can keep on working. If you like, you can download the Sketchup 2019 folder that works, go to your c:\program files\Sketchup folder and rename "Sketchup 2019" to "Sketchup 2019 backup" and extract the downloaded zip to the c:\program files\Sketchup folder.
Your support team.
http://SoftByteLabs.com

kirpon
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Re: Raylectron 4 extension not starting anymore

Post by kirpon » Sat Aug 03, 2019 12:15 pm

Hi,
I have the same problem with this renderer.
When will it be possibile to fix it?

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Re: Raylectron 4 extension not starting anymore

Post by Support » Sat Aug 03, 2019 12:25 pm

we are working on it, in the mean time, refer to the post above yours for the temporary fix.
Your support team.
http://SoftByteLabs.com

kirpon
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Re: Raylectron 4 extension not starting anymore

Post by kirpon » Sat Aug 03, 2019 2:04 pm

Support wrote:
Sat Aug 03, 2019 12:25 pm
we are working on it, in the mean time, refer to the post above yours for the temporary fix.
Thanks for the answer, I'll wait for fix.

danraymond
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Re: Raylectron 4 extension not starting anymore

Post by danraymond » Sun Aug 11, 2019 6:46 pm

Hello,

I am having the same issue. Will try the fix for now. Any update on a permanent solution?

Thank you
Dan

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Re: Raylectron 4 extension not starting anymore

Post by Support » Sun Aug 11, 2019 7:04 pm

We are still working on it, Skp 2019.2 have removed the core api to export, now we have to re-write the code to use the new api.
Your support team.
http://SoftByteLabs.com

danraymond
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Re: Raylectron 4 extension not starting anymore

Post by danraymond » Wed Aug 14, 2019 2:40 am

Suggestion:

If you are rewriting the code (big thank you) how about adding the option in the file open tab to open .skp files as well as ROF and OBJ files since if this was the case I could continue to use Raylectron stand alone on saved files.

If that was easy , maybe do that first on current code and release and update to give you time to sort new code?

thank you

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Re: Raylectron 4 extension not starting anymore

Post by Support » Wed Aug 14, 2019 10:18 am

Yes that is exactly what we are doing.
Your support team.
http://SoftByteLabs.com

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