Missing OpenCL.dll file

Raylectron (https://Raylectron.com) is a 3D rendering engine for Trimble Sketchup (https://sketchup.com)
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RCarrion
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Joined: Fri Dec 27, 2013 1:51 pm

Missing OpenCL.dll file

Post by RCarrion »

Hello,
Installed raylectron on my 64 bit pc with windows 7 ultimate . Have a Standard Graphics card, so when I go to do a test render I get this message , (attached)
Says "The program cant start because OpenCL.dll is missing from computer. Try reinstalling the program to fix this problem"

Which I have already done so (twice).

Any clues why this is happening?

Thanks,
Richard
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Support
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Re: Missing OpenCL.dll file

Post by Support »

Hello,

The OpenCL video driver is missing or not installed. But as you said, you have a standard video card. If you can let me know the model of it, I can let you know if OpenCL is available for it.

To make this work, download the CPU only version of Raylectron as oppose to the GPU+CPU. If we can find an OpenCL driver for your video card, then you can install the GPU+CPU version.
Your support team.
https://SoftByteLabs.com
RCarrion
Posts: 8
Joined: Fri Dec 27, 2013 1:51 pm

Re: Missing OpenCL.dll file

Post by RCarrion »

ok I see what you mean, it says here its an ATI Radeon 3100 Graphics card.....
is this to old?

Thanks
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Re: Missing OpenCL.dll file

Post by Support »

From the specs, this is a laptop computer. It only has 40 cores but it does handle OpenCL v2. You can get the latest driver for it from ati.com but I would suggest to use the CPU only version of Raylectron as 40 cores is not much for a GPU. For best performance, you want 700+ cores. I have a GTX-Titan which has 2688 cores and 6GB of GDDR5 RAM and yours only has GDDR2, much slower.
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5565star
Posts: 2
Joined: Thu May 22, 2014 8:40 pm

Re: Missing OpenCL.dll file

Post by 5565star »

Hello...

Where can I download the CPU only download? I only see the GPU and the GPU+CPU version on the download page.

Thanks!

Randy
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Joined: Thu May 22, 2014 8:40 pm

Re: Missing OpenCL.dll file

Post by 5565star »

Hello:

Folllowing up on my last post. I had issues with Open CL after I installed the program. I assume I have an issue with my GPU handling this. I am using a laptop with a Nividia NVS 5200M which has 92 cores. Should I try the CPU only version...if so where can I access and download?
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Re: Missing OpenCL.dll file

Post by Support »

Hello Randy,

Yes, you need the CPU only version because 92 cores is way too little. You can download v3 here...

http://raylectron.com/?action=downloads&version=3
Your support team.
https://SoftByteLabs.com
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