Problems with installation, errors everywhere with international language

Raylectron (https://Raylectron.com) is a 3D rendering engine for Trimble Sketchup (https://sketchup.com)
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Almarma
Posts: 1
Joined: Thu May 15, 2014 6:35 am

Problems with installation, errors everywhere with international language

Post by Almarma »

Hi,

I just installed it to try Raylectron in a Windows 7 64b computer. Windows is in Spanish, so it is SketchUp too. I had some weird issues during the installation, like the installation URL was wrong. Then, all the installation files where installed in a different "Program files" folder, not the one used by the system, so I copied them inside the SketchUp folder, and after it, it seemed to work. But, when I press the punch button, it takes a long time to load, and there is some errors (Access violation), and then it says it cannot load the file because its name. Also, al textures have problems and errors because I'm using "ñ" letter in the file name, a very used letter in Spanish, so I think it has not been make with international OS in mind. Is there any way to get it working?

Thank you in advance.
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Support
Site Admin
Posts: 3025
Joined: Sun Oct 02, 2011 10:49 am

Re: Problems with installation, errors everywhere with international language

Post by Support »

Hi,

We did design it to work with international characters, but we may have missed something. Is that v3 or v4 you are trying?
Your support team.
https://SoftByteLabs.com
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