The program can't start error

Raylectron (http://Raylectron.com) is a 3D rendering engine for Trimble Sketchup (http://sketchup.com)
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WLTalbot
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Joined: Sat Sep 26, 2015 2:23 pm

The program can't start error

Post by WLTalbot » Fri Aug 05, 2016 8:19 pm

Raylectron: Raylectron.exe -System Error

The program can't start because x64-msvcrt-ruby200.dll is missing from your computer. Try reinstalling the program to fix this problem.

I am getting this error every time I try to install on my computer. I have tried several clean installs.

Any Ideas?

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Re: The program can't start error

Post by Support » Fri Aug 05, 2016 8:38 pm

Are you installing the CPU v4.93 of Raylectron?

The missing file is located in C:\Program Files\SketchUp\SketchUp 2016 so make sure it is there, and if so, copy it and paste it in the Raylectron folder located in %programdata%\SketchUp\SketchUp 2016\SketchUp\Plugins\Raylectron4

This is assuming you use Sketchup 2016 and if you use 2015, change 2016 to 2015 above.
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