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Haven't received activation code.

Posted: Thu Sep 01, 2016 2:38 pm
by billn
Just purchased Raylectron through Paypal. It's been 30 minutes and no code has arrived.

Re: Haven't received activation code.

Posted: Thu Sep 01, 2016 3:25 pm
by Support
I've just had it resend, please let me know if you still didn't receive it. Thank you.

Re: Haven't received activation code.

Posted: Sun Nov 13, 2016 10:38 am
by sigveboe
Same happend to me! I really need it quickly. working on a deadline.

purchased through sigve@brigada.no

Re: Haven't received activation code.

Posted: Sun Nov 13, 2016 11:39 am
by Support
Did you receive it?

Re: Haven't received activation code.

Posted: Fri Nov 18, 2016 10:36 am
by koranot
I'm too ,after purchasing through paypal and wait for a while but didn't recieve activate code yet.
my Transation ID: 57E75099KV012823K
as show in email.

Re: Haven't received activation code.

Posted: Fri Nov 18, 2016 12:47 pm
by Support
Have you checked your spam box? either way, let me have it resent immediately. Please let me know if you received it?

Re: Haven't received activation code.

Posted: Fri Nov 18, 2016 4:13 pm
by Support
Did everyone received their code?

Re: Haven't received activation code.

Posted: Mon Nov 21, 2016 7:27 am
by Justyn
Afternoon,

Same situation - also bought upgrade to full package and no Activation code yet - urgently needed to do some renders in 1084 and now frustrated.

Re: Haven't received activation code.

Posted: Mon Nov 21, 2016 11:33 am
by Support
Did you check your spam box? We resent it. Let me know if you received it please?

Re: Haven't received activation code.

Posted: Wed Dec 28, 2016 8:16 am
by derixc
I have not received the code as well.

Transation ID: 84F31164MR142853A
Date: 2016-12-28

Re: Haven't received activation code.

Posted: Wed Dec 28, 2016 12:26 pm
by Support
We've resent it to you. Can you please confirm you received it this time?

Re: Haven't received activation code.

Posted: Wed Dec 28, 2016 8:39 pm
by derixc
Got the code :)

Re: Haven't received activation code.

Posted: Wed Dec 28, 2016 9:15 pm
by Support
Great, thanks for letting me know.