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Taking very long to load Rayelectron

Posted: Wed Nov 23, 2016 2:57 pm
by Anita
Hi,

I am trying to render my Sketchup model, but its taking too long to start Rayelectron. It has been "preparing..." for over 20 minutes. This is a larger model than I usually render (2 rooms), but I'm not sure what is happening.

I hope you can help.

Thanks
Anita

Re: Taking very long to load Rayelectron

Posted: Wed Nov 23, 2016 3:06 pm
by Anita
Hi,
I've tried to load a previous model that used to work. The same problem is occurring: Rayelectron doesn't start from Sketchup. It gets stuck during the preparing process!
Can you help me to fix this problem?

Regards,
Anita

Re: Taking very long to load Rayelectron

Posted: Wed Nov 23, 2016 3:07 pm
by Support
hi, can you PM me your skp file? which version of Raylectron are you using?