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No Activation Code
Posted: Sun Oct 22, 2017 3:48 am
by stevehart1967
Transaction Details are as follows:
Transation ID: 14X73997WF9855249
Date: 2017-10-22
You have not provided me with an activation code. It is critical I get this code today to complete my current contract...!
Re: No Activation Code
Posted: Sun Oct 22, 2017 10:49 am
by stevehart1967
No response yet, on this forum or to my support email. NOT A HAPPY CAMPER! If you have an automated system to take payment 24 hours a day, you should also have registration support available 24 hours a day. THIS IS NOT HOW YOU RUN A BUSINESS!
Re: No Activation Code
Posted: Sun Oct 22, 2017 11:59 am
by Support
You did not wait for Paypal to redirect you to the page with your activation code. If we had 24/7 support, the price would also be $399.95 not $99.95 I know it's an inconvenience but there is only so much we can do considering you are in a rush and it's also Sunday.
Re: No Activation Code
Posted: Sun Oct 22, 2017 12:35 pm
by stevehart1967
I did wait for the redirect, your page simply stated “error generating your activation code”.
Re: No Activation Code
Posted: Sun Oct 22, 2017 1:00 pm
by Support
oh, maybe your browser blocked the session "cookies" and our server was unable to pull the Paypal info! Have you received your code I sent you earlier?
Re: No Activation Code
Posted: Mon Oct 23, 2017 6:34 am
by kirpon
I have the same problem.
Could You send me on my email an activation code for my payment:
Transation ID: 3HG08742FX158270T
Date: 2017-10-23
Reg.
Kate.
Re: No Activation Code
Posted: Mon Oct 23, 2017 10:21 am
by Support
We did resend it Kate, you should have received it by now.
Re: No Activation Code
Posted: Mon Oct 23, 2017 12:28 pm
by kirpon
Thanks for the quick answer!!! Great!!
