imported png images disappearing

Raylectron (http://Raylectron.com) is a 3D rendering engine for Trimble Sketchup (http://sketchup.com)
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emilyvj
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imported png images disappearing

Post by emilyvj » Sat Mar 05, 2016 1:24 am

So I imported a bunch of png images into my sketchup, standing upright (ie: product sitting on a shelf). There is no face to them because they are just an imported image, so there shouldn't be any issues with overlapping faces. When I render it in raylectron, some images disappear while others remain. If I close and then re-open a new rendering of the same scene, the ones previously disappearing may be there, but new ones are missing. I have no idea what is going on and how to change it.

I'm on SketchUp 2015, Raylectron 4.77 demo (I could not get the latest to work with SketchUp 2015).

Please help!

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Re: imported png images disappearing

Post by Support » Sat Mar 05, 2016 1:50 am

When you say overlapping, do you mean they occupy the exact same spot? if you could PM a model I can try it on it would help.

How did you install v4.77 and how are you installing v4.79? did you use the exe for v4.77 and the rbz for v4.79? or the GPU then CPU?
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swissdude
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Re: imported png images disappearing

Post by swissdude » Sat Mar 05, 2016 4:46 am

I have this all the time - only solution for me is make a texture out of every pic

Patrick

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Re: imported png images disappearing

Post by Support » Sat Mar 05, 2016 10:23 am

Let me send you both via a PM a new version which fixes this.
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swissdude
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Re: imported png images disappearing

Post by swissdude » Sun Mar 06, 2016 4:02 am

Perfect service, Thanks!!

Patrick

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Re: imported png images disappearing

Post by Support » Sun Mar 06, 2016 4:11 am

:D
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loup
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Joined: Fri Aug 26, 2016 12:07 am

Re: imported png images disappearing

Post by loup » Fri Aug 26, 2016 12:08 am

Can you send me the solution as well? have MAC OS

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