Unable to Register / Reach Support

BlackWidow scans websites (it's a site ripper). It can download an entire website, or download portions of a site.
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psymonkey
Posts: 2
Joined: Thu Feb 27, 2020 5:11 pm

Unable to Register / Reach Support

Post by psymonkey »

Hi,

I've sent a few form submissions to support and haven't received a response. I'm unable to register my software.

I do have my license information, but BlackWidow just ignores it. - No errors or anything.

I'm entering in the following format:

Name : REMOVED
Serial : ###-####-##-#####
Code : ##-####

Is this the correct format for the current version?

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Support
Site Admin
Posts: 1892
Joined: Sun Oct 02, 2011 10:49 am

Re: Unable to Register / Reach Support

Post by Support »

Let me reply to you via email again, make sure yo check your spam/junk box...
Your support team.
http://SoftByteLabs.com

psymonkey
Posts: 2
Joined: Thu Feb 27, 2020 5:11 pm

Re: Unable to Register / Reach Support

Post by psymonkey »

Thanks! I received the response direct to my inbox, and have replied with all of the information I have.

Much appreciated!!

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