Search found 1916 matches

by Support
Wed May 05, 2021 10:03 pm
Forum: Comparator
Topic: Difficulties with registration
Replies: 6
Views: 4534

Re: Difficulties with registration

Great, you are very welcome :)
by Support
Wed May 05, 2021 1:14 pm
Forum: Comparator
Topic: Difficulties with registration
Replies: 6
Views: 4534

Re: Difficulties with registration

Can you please PM me your registration details? Do not post it here.
by Support
Sat Apr 03, 2021 8:02 pm
Forum: Raylectron
Topic: UV mapping
Replies: 3
Views: 749

Re: UV mapping

Yes absolutely. but first, make sure you rename the CPU version (raylectron.exe) to raylectronCPU.exe, install the GPU then rename raylectron.exe to raylectronHPU.exe and rename raylectronCPU.exe back to raylectron.exe and create shortcuts to both. When exporting from Sketchup and Raylectron loads, ...
by Support
Sat Apr 03, 2021 10:19 am
Forum: Raylectron
Topic: UV mapping
Replies: 3
Views: 749

Re: UV mapping

You can try by bringing up the texture in Material Editor and on the texture thumbnail, right click and select "Recreate UV map". Then, use the Texture Manipulation W, H, X, Y and Rotation to make it the way you like. Do this while in Performance mode so it's fast to update the viewport.
by Support
Thu Mar 11, 2021 1:29 pm
Forum: v4 Render Gallery
Topic: PROPOSED HOME
Replies: 1
Views: 866

Re: PROPOSED HOME

VERY nice, thanks for sharing.
by Support
Fri Jan 01, 2021 7:59 pm
Forum: Raylectron
Topic: Files missing
Replies: 11
Views: 4283

Re: Files missing

Great, thanks for letting me know.
by Support
Fri Jan 01, 2021 7:58 pm
Forum: Raylectron
Topic: Normals map question
Replies: 2
Views: 1453

Re: Normals map question

Yes it will.
by Support
Sun Dec 20, 2020 10:38 am
Forum: Raylectron
Topic: Files missing
Replies: 11
Views: 4283

Re: Files missing

You need to exit both, Raylectron and Sketchup before running the installer.
by Support
Sat Dec 19, 2020 1:20 pm
Forum: Raylectron
Topic: Files missing
Replies: 11
Views: 4283

Re: Files missing

It's best to use the CPU icon because it's an installer. The Sketchup icon is an rbz file that you need to load using the Sketchup extension.
by Support
Tue Dec 15, 2020 12:55 pm
Forum: Raylectron
Topic: Files missing
Replies: 11
Views: 4283

Re: Files missing

Thanks :) Every time we upload a new build, your Raylectron will tell you that there is a new version. Right now, we have build 14 so if you don't have that, you can go to https://raylectron.com and get the update. Do not uninstall first so it can keep your key and after installation, you don't need...
by Support
Sat Dec 12, 2020 11:27 am
Forum: Raylectron
Topic: Files missing
Replies: 11
Views: 4283

Re: Files missing

oh! I don't know what happened to my reply but it's gone!!! ok, if you have problem with login, click on "Forgot password" and it will email instructions. I would use the full installer so it can place the materials/hdri in your Documents folder. If you use the RBZ, it will simply be in th...
by Support
Fri Dec 11, 2020 2:18 pm
Forum: Raylectron
Topic: Performance optimization
Replies: 2
Views: 1704

Re: Performance optimization

Hello, I would go with the CPU version because it's an 8 cores, 16 threads and it will be fast, especially in grain free mode. As for the settings, it's model dependent so perhaps you can ask me for each model. If you were not able to install the update, close Sketchup and Raylectron, make sure they...
by Support
Mon Nov 30, 2020 4:56 pm
Forum: What's new in v4
Topic: v4.99 build 14
Replies: 0
Views: 2292

v4.99 build 14

1. Compatible with Sketchup 2021

2. Fix scaling when not using 100% OS screen font.

3. Rendering engine Improvement.

4. Bug fixes.
by Support
Wed Nov 11, 2020 11:59 am
Forum: Raylectron
Topic: Raylectron - stand alone version not working
Replies: 3
Views: 2121

Re: Raylectron - stand alone version not working

Are you using build 13?

I have no problems loading OBJ files in Raylectron on Win10.

Can you PM me one of your OBJ so I can try it here on Win10?
by Support
Tue Nov 10, 2020 3:04 pm
Forum: Raylectron
Topic: Raylectron - stand alone version not working
Replies: 3
Views: 2121

Re: Raylectron - stand alone version not working

If you look at the status bar, it shows there are 0 faces, that's why nothing is showing up. If you can PM that OBJ file I can then find the problem as to why it shows 0 faces.
by Support
Thu Oct 29, 2020 7:54 pm
Forum: Raylectron
Topic: not rendering the whole skectup view/scene
Replies: 3
Views: 2207

Re: not rendering the whole skectup view/scene

Maybe you need to resize your Raylectron window if there are scroll bars in the viewport. I didn't get any screen shots. I have tested it again and it export the correct ratio! Are you using build 14? and which SKP version are you using? Yes it's normal for the grass. You just need to set less of th...
by Support
Thu Oct 29, 2020 2:51 pm
Forum: Raylectron
Topic: not rendering the whole skectup view/scene
Replies: 3
Views: 2207

Re: not rendering the whole skectup view/scene

Can you send some screen shots of the SKP view and the Raylectron view so I can see what you see? I have no such problem on my end. Maybe you have section cuts ON? or had a previously saved settings for that model? If you set the view to 50% from the resolution drop down menu, you should get it the ...
by Support
Mon Sep 14, 2020 1:44 pm
Forum: Raylectron
Topic: Acess violation error...
Replies: 12
Views: 9180

Re: Acess violation error...

It was bothering us for a long time as well. It turned out to be a typo in the Sketchup API documentation! the update (build 13) should work fine now.
by Support
Thu Sep 03, 2020 8:18 pm
Forum: What's new in v4
Topic: v4.99 build 13
Replies: 0
Views: 2995

v4.99 build 13

1. Fix the access violation error.

2. GPU version fix the "getting too bright" when increasing the rendering path depth.

3. Other tweaks.
by Support
Thu Sep 03, 2020 11:33 am
Forum: Raylectron
Topic: Acess violation error...
Replies: 12
Views: 9180

Re: Acess violation error...

We have fixed the problem. Can you please download the update...

https://raylectron.com/Raylectron_Setup ... 64_CPU.exe
by Support
Sat Aug 01, 2020 11:14 am
Forum: Raylectron
Topic: Acess violation error...
Replies: 12
Views: 9180

Re: Acess violation error...

ok, can you PM me one of your model so i can try it?
by Support
Fri Jul 31, 2020 1:56 pm
Forum: Raylectron
Topic: Acess violation error...
Replies: 12
Views: 9180

Re: Acess violation error...

ok so sometimes it does and sometimes it doesn't. All on the same model?
by Support
Wed Jul 29, 2020 9:27 pm
Forum: Raylectron
Topic: Acess violation error...
Replies: 12
Views: 9180

Re: Acess violation error...

Which version of Sketchup? Does it do it on all models or when did it start happening?
by Support
Wed Jul 29, 2020 8:40 pm
Forum: Raylectron
Topic: Acess violation error...
Replies: 12
Views: 9180

Re: Acess violation error...

Are you using the latest version of Raylectron (v4.99 build 12)?
by Support
Fri Jul 03, 2020 5:56 pm
Forum: Raylectron
Topic: Round edges
Replies: 5
Views: 5079

Re: Round edges

I get what you are saying and that's why there are software like Lumion and Twinmotion which will give nice results and fast. Raylectron wasn't designed for this, it was designed for another reason, otherwise, we would have use The Unreal engine and do like everyone else. The grass in Raylectron was...