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It is only available in the CPU version.

Sorry about that but at this time of the year we are very low on staff and the guy handling scripts is not available till the end of summer.

We don't support this old version anymore. Can you try the latest version?

Exactly, that's what it should do. Can you post a screen shot of the Comparator main window so I can see the settings and stuff?

ok, so for example, you have C:\Favorites (hard drive) and M:\Favorites (memory stick) and in Comparator you select C:\Favorites on the left side and M:\Favorites on the right side and did a compare? if so, what did you get? or what did you expect to get?

Have you first (for first time only) copied (drag drop) the Favorite folder onto your memory stick? then after your favorites changed, compared the two folders using Comparator?

Use the "Delete", from position 1 to 7.

It could be because it loads the triangles last for images and it makes them the first to query. Nonetheless, it's simply wrong to have 2 faces occupying the same space because there are unnecessary triangles the engine has to process. it's always best to delete faces that are not exposed. Images lo...

> I wish this would be a little like iRendernXt, where it automatically imported images into the render as they were placed in sketchup, no extra tweaking needed. But that engine costs almost $300... You were simply lucky it worked. In real life, when there are 2 faces occupying the same space, no r...

Here is your model back, with the cut out and the tracing of the icons so you can see what I did. It rendered fine in Raylectron in just a few minutes. All I did is convert the display picture to an Emitter, did the same with the white icons, set shine=20 to the black area and also to the gray casin...

>How do you explode it to make it part of the black face? I'm confused. When you right click on the picture, you can explode it, and because the back face is already exploded, both faces will simply merge. You don't have to do that, just trace the icons at the bottom like I did, and cut out the blac...

Here is what I did, I traced the picture, deleted it, then paint the shape, no more double face on top of each other...

For the arrows, the best is to draw them on the black face and paint the shape. For the display, you can cut out the black area because the picture has nothing transparent in it.

ok, then unglue the picture and move it up away from the black face so it doesn't touch it. Best way is to edit the picture and make a black background and save it again as non-transparent, then load it again in Sketchup and Explode it so it is part of the black face so there is no more 2 faces but ...

Here is one we did a while back ago to give you an idea...

ok, the problem is, that picture is glued to the face it's on, so it occupy the same exact space. So draw a rectangle the same as that picture and delete the face, this will make a hole on the black surface under the picture. Now it will come out properly in Raylectron. Convert that image to an Emit...

ok let me give it a try and see what happen and fix it. I'll get right back to you...

Which version are you using? is it possible for you to PM the model or any other model that I can test and see why this is happening?

ok, but we didn't receive anything today! I'll have the webmaster test it to make sure it works. In the mean time, you can use the PM to send me your request directly if you want this to stay private.

We have received a render request a while back but it was not even near finished and no details were filled so we thought it was a joke (I don't know if it was yours). The best way for you to contact support is to use this forum, you can even use the PM (private message) to me. On our contact page, ...

Hi, we do not have a manual but instead, we have video tutorials. Please see this link.

Hello, All material editing is done in Raylectron so you can view the result right away. You can assign all your textures in Sketchup, but for shine, reflection etc. you do this in Raylectron after you click on the "Punch" icon. If you want Raylectron to recognize a material for a light, y...

I've never seen this before. It will not affect anything, it's just a sample to show what the material looks like. This panel comes up when you hover your mouse over the items in the "Convert this material" or in the Online database. When you move your mouse away from the list, it should g...

You may not have the admin permission so what I suggest is for you to uninstall it and download the rbz file instead and install it from the Sketchup Preference/Extensions.

Model by Jay Hardy. Render time = 11 minutes with Raylectron v4.71 (CPU only).