Search found 3026 matches

by Support
Sun Sep 04, 2016 3:45 pm
Forum: Raylectron
Topic: Animation flickering
Replies: 4
Views: 8574

Re: Animation flickering

You need to do this in Sketchup. The ground part where the car is on, it looks like you have two rectangle, one white and one with the stone materials, both at the same place. So when you render, the white face is sometimes visible and sometimes it's the stone face. The reason is, Raylectron can not...
by Support
Sun Sep 04, 2016 9:07 am
Forum: Raylectron
Topic: Animation flickering
Replies: 4
Views: 8574

Re: Animation flickering

That's because you have 2 faces occupying the exact same space. This is called Z fighting.
by Support
Sat Sep 03, 2016 8:22 am
Forum: Raylectron
Topic: Scene buttons disabled
Replies: 2
Views: 6667

Re: Scene buttons disabled

That is correct :)
by Support
Thu Sep 01, 2016 3:25 pm
Forum: Raylectron
Topic: Haven't received activation code.
Replies: 12
Views: 18022

Re: Haven't received activation code.

I've just had it resend, please let me know if you still didn't receive it. Thank you.
by Support
Wed Aug 31, 2016 8:25 am
Forum: Raylectron
Topic: Quality of render in demo
Replies: 7
Views: 14701

Re: Quality of render in demo

ok let me follow up on a PM...
by Support
Wed Aug 31, 2016 8:24 am
Forum: Raylectron
Topic: problem with RAYLECTRON V4.93
Replies: 1
Views: 5156

Re: problem with RAYLECTRON V4.93

Install this file...

http://raylectron.com/vcredist_x64.exe

and then you should be fine.
by Support
Tue Aug 30, 2016 9:16 am
Forum: Raylectron
Topic: Quality of render in demo
Replies: 7
Views: 14701

Re: Quality of render in demo

The only difference is the demo resolution is less than 800x800 but everything else is the same, quality, animation and all. Before you purchase, let be help you understand how it works and how to make your renders look real. We can do this together using TeamViewer.com because from the image you po...
by Support
Fri Aug 26, 2016 11:19 am
Forum: NameWiz
Topic: NameWiz Sort
Replies: 5
Views: 23838

Re: NameWiz Sort

It only shows the Modified date, we'll have to add the Creation date as well.
by Support
Wed Aug 24, 2016 10:17 am
Forum: Raylectron
Topic: Rendering Time V4.93
Replies: 3
Views: 8950

Re: Rendering Time V4.93

Great, and I love your design, it's very nice :)
by Support
Tue Aug 23, 2016 11:44 am
Forum: Raylectron
Topic: Rendering Time V4.93
Replies: 3
Views: 8950

Re: Rendering Time V4.93

Hi,

Reduce the number of lights by exploding them and group them as one, say, go down from 68 to 12 or so. There are many ceiling lights lighting the same area, so make them one, this will make the render much faster. In Grain Free mode, you don't need Portals so I would remove them.
by Support
Fri Aug 19, 2016 8:35 am
Forum: NameWiz
Topic: NameWiz Sort
Replies: 5
Views: 23838

Re: NameWiz Sort

Scroll the list of files horizontally and then click on the "Modified" header column to sort the list by date instead of by file name.
by Support
Fri Aug 05, 2016 8:38 pm
Forum: Raylectron
Topic: The program can't start error
Replies: 1
Views: 5471

Re: The program can't start error

Are you installing the CPU v4.93 of Raylectron? The missing file is located in C:\Program Files\SketchUp\SketchUp 2016 so make sure it is there, and if so, copy it and paste it in the Raylectron folder located in %programdata%\SketchUp\SketchUp 2016\SketchUp\Plugins\Raylectron4 This is assuming you ...
by Support
Wed Jul 20, 2016 9:29 am
Forum: Raylectron
Topic: Don't receive activation code
Replies: 2
Views: 6683

Re: Don't receive activation code

Hi, let me have it resent right away. If you still get nothing within 10 mon, let me know and we'll use a different mail server.
by Support
Tue Jul 12, 2016 10:57 am
Forum: Raylectron
Topic: V5?
Replies: 13
Views: 20046

Re: V5?

Mistake, I meant to say before winter. Why do you want v5 so bad???
by Support
Fri Jul 08, 2016 1:44 pm
Forum: Raylectron
Topic: V5?
Replies: 13
Views: 20046

Re: V5?

Not yet but I think by Spring the first beta will be available.
by Support
Wed Jul 06, 2016 10:47 am
Forum: Raylectron
Topic: Vs 4 activation code
Replies: 1
Views: 5673

Re: Vs 4 activation code

You should receive an email with instructions, if not, let me know.
by Support
Mon Jun 13, 2016 10:48 am
Forum: Raylectron
Topic: Faceting
Replies: 6
Views: 13696

Re: Faceting

oh, you need to group it first before you export it to Raylectron because Sketchup export the wrong normals for the face!
by Support
Mon Jun 13, 2016 10:41 am
Forum: Raylectron
Topic: Batch Render
Replies: 1
Views: 5443

Re: Batch Render

That is the plan for v5 :D
by Support
Wed Jun 08, 2016 10:58 pm
Forum: Raylectron
Topic: Faceting
Replies: 6
Views: 13696

Re: Faceting

I'm not sure what you mean! Can you elaborate please?
by Support
Sun Jun 05, 2016 1:01 pm
Forum: Raylectron
Topic: Anti aliasing Problem
Replies: 1
Views: 5859

Re: Anti aliasing Problem

The anti-aliasing used is the best there is, you can not get better. The problem is you have too much contrast or brightness. Your wall seems to be pure white and in real life, there is no such thing. Also, your environment map is of very bad quality, it's a jpg not an hdr and you need to uncheck Ga...
by Support
Wed Jun 01, 2016 8:49 pm
Forum: Raylectron
Topic: Sun Positions
Replies: 4
Views: 9673

Re: Sun Positions

The sun position is exported from Sketchup, so whatever position you have it in Sketchup, even if you have shadows off, is what it will default to. Otherwise, you can use the sun Azimuth and add or subtract 180 to it to change it from front to back. We sure can add a few buttons to position it in fr...
by Support
Tue May 24, 2016 1:49 pm
Forum: Raylectron
Topic: Dissapearing jpeg images
Replies: 1
Views: 5343

Re: Dissapearing jpeg images

You need to update to the latest v4.88 because we have fix this problem. No need to uninstall, just download the latest and run it.
by Support
Sat May 21, 2016 1:47 pm
Forum: Raylectron
Topic: V5?
Replies: 13
Views: 20046

Re: V5?

Not just yet :D
by Support
Wed May 18, 2016 1:19 pm
Forum: Raylectron
Topic: V5?
Replies: 13
Views: 20046

Re: V5?

H Mikei,

Not yet, it'll be another month or so.
by Support
Tue May 10, 2016 2:21 pm
Forum: Raylectron
Topic: Activation code
Replies: 8
Views: 14505

Re: Activation code

no no, it shouldn't take that long. Let me check... it was sent about 15 minutes ago. Did you check your spam folder? if you still don't have it, let me know and I'' have it re-sent.