Search found 1919 matches

by Support
Sat Jan 11, 2020 5:27 pm
Forum: Raylectron
Topic: slow rendering
Replies: 16
Views: 11070

Re: slow rendering

Can you send me the CFG file?
by Support
Sat Jan 11, 2020 5:21 pm
Forum: Raylectron
Topic: slow rendering
Replies: 16
Views: 11070

Re: slow rendering

Lets take it one step at the time, lets see how it goes for me. Which version of Sketchup did you save your model with?
by Support
Sat Jan 11, 2020 4:36 pm
Forum: Raylectron
Topic: slow rendering
Replies: 16
Views: 11070

Re: slow rendering

This is not something we can fix via phone or TV. The best is for you to PM me your SKP file and I'll export it, render it and see exactly what the problem is and fix it.
by Support
Sat Jan 11, 2020 2:18 pm
Forum: Raylectron
Topic: slow rendering
Replies: 16
Views: 11070

Re: slow rendering

No need to uninstall, simply download the Installer (the update not the full) and it will update the files... http://raylectron.com/Raylectron_Setup_Update_Win64_CPU.exe There are 3 Michael here. It's better to do tech on here or via PM so we can keep track for reference. Unless your request for pho...
by Support
Sat Jan 11, 2020 1:22 pm
Forum: Raylectron
Topic: slow rendering
Replies: 16
Views: 11070

Re: slow rendering

Have you updated to 4.99.11? This bug has been fixed, where the ray keeps on looping sometimes when using transparent images like for trees (the leaves). Michael isn't around, been a long while.
by Support
Wed Jan 08, 2020 3:09 pm
Forum: Raylectron
Topic: Omnidirectional stereo 3D
Replies: 1
Views: 2500

Re: Omnidirectional stereo 3D

Thanks, we'll sure work on this. i don't have an Oculus Rift headset, hence the current "Cross Eye" 3D setting (have you tried it?) :D
by Support
Sat Jan 04, 2020 9:44 pm
Forum: Raylectron
Topic: Feature suggestions
Replies: 5
Views: 4481

Re: Feature suggestions

You got it. For the "Save as", we'll simply add another "Save as with layers)". The Transparent background question is only asked when saving in a format that support transparency, in the case of jpg, it shouldn't ask.
by Support
Sat Jan 04, 2020 9:41 pm
Forum: v4 Render Gallery
Topic: RV model
Replies: 1
Views: 2183

Re: RV model

oh wow! this looks really nice :o
by Support
Sat Jan 04, 2020 9:05 pm
Forum: Raylectron
Topic: Skatter Support
Replies: 3
Views: 6197

Re: Skatter Support

The problem with this is that it export the geometry as triangles and Skatter paint the grass blades in a way that it create distorted textures per triangles, hence the many almost identical textures. This is something in the works, to try and export as many quads as possible beside triangles, which...
by Support
Sat Jan 04, 2020 6:28 pm
Forum: v4 Render Gallery
Topic: Nighttime lighting
Replies: 3
Views: 3218

Re: Nighttime lighting

oh I see!
by Support
Sat Jan 04, 2020 1:25 pm
Forum: v4 Render Gallery
Topic: Before and After
Replies: 3
Views: 3379

Re: Before and After

ok, the books gave the answer away!
by Support
Sat Jan 04, 2020 1:24 pm
Forum: v4 Render Gallery
Topic: Before and After
Replies: 3
Views: 3379

Re: Before and After

I don't want to sound stupid but, which one is the render??
by Support
Sat Jan 04, 2020 1:23 pm
Forum: v4 Render Gallery
Topic: Before and After
Replies: 3
Views: 3379

Re: Before and After

oh wow :o I'm speechless on this one! You're incredible!
by Support
Sat Jan 04, 2020 1:21 pm
Forum: v4 Render Gallery
Topic: Nighttime lighting
Replies: 3
Views: 3218

Re: Nighttime lighting

Very nice. Did you use the "Spot" effect on the light setting?
by Support
Tue Dec 31, 2019 8:17 pm
Forum: Raylectron
Topic: Feature suggestions
Replies: 5
Views: 4481

Re: Feature suggestions

Thank you
by Support
Tue Dec 31, 2019 6:17 pm
Forum: Raylectron
Topic: Feature suggestions
Replies: 5
Views: 4481

Re: Feature suggestions

Absolutely, there is no need for X and Z to be non-zero, we'll fit that and we'll also add some presets as you suggested and for other formats as well such 4:3, 16:9, 16:10 etc. As for the lights, very good idea, we'll do that as well, makes perfect sense. ok for the OpenGL, we'll make it to remembe...
by Support
Mon Dec 02, 2019 7:42 pm
Forum: Raylectron
Topic: A detailed video on how to do an interior animation
Replies: 3
Views: 3904

Re: A detailed video on how to do an interior animation

Animations will always take a long time. If you have a 16 cores CPU or a $2k GPU, it would be much faster. One way is to use the OpenGL setting in performance mode. It does have some shading but no artificial lights as it wasn't meant for production output but for quick model navigation. Also, the m...
by Support
Thu Nov 28, 2019 5:42 pm
Forum: Raylectron
Topic: A detailed video on how to do an interior animation
Replies: 3
Views: 3904

Re: A detailed video on how to do an interior animation

Hi there,

We can certainly do so. Give us a few days and we'll add it to our tutorial page.
by Support
Sat Nov 23, 2019 2:09 pm
Forum: Raylectron
Topic: Raylectron 4 extension not starting anymore
Replies: 34
Views: 37067

Re: Raylectron 4 extension not starting anymore

oh ok, thanks for letting me know. Perhaps there were multiple versions conflicting.
by Support
Sat Nov 16, 2019 1:12 pm
Forum: Raylectron
Topic: Raylectron 4 extension not starting anymore
Replies: 34
Views: 37067

Re: Raylectron 4 extension not starting anymore

it's exporting without a problem for me.

Are you using the CPU version?
Is it v4.99.11 in the About box?
Which version of Sketchup were you using?
by Support
Fri Nov 15, 2019 1:30 pm
Forum: Raylectron
Topic: Raylectron 4 extension not starting anymore
Replies: 34
Views: 37067

Re: Raylectron 4 extension not starting anymore

Can you please send me that SKP file so i can try it and fix it?
by Support
Thu Nov 07, 2019 5:31 pm
Forum: What's new in v4
Topic: v4.99 build 11
Replies: 0
Views: 4035

v4.99 build 11

1. Fix problems with 2D shapes with transparency where it put the render into a loop. 2. Improved the illumination engine. Technically, it's normal for the bright and dark as in a photograph but not real to the human eye so we adjusted to the human eye more. 3. Added and ""Auto set values&...
by Support
Tue Oct 22, 2019 10:28 am
Forum: Raylectron
Topic: problem after installing raylectron plugin for sketchp on MAC
Replies: 1
Views: 2582

Re: problem after installing raylectron plugin for sketchp on MAC

Raylectron does not work on Mac OS, it is only for Windows OS.
by Support
Wed Oct 09, 2019 12:14 pm
Forum: Raylectron
Topic: Program stalling
Replies: 8
Views: 7090

Re: Program stalling

I've sent you a PM.
by Support
Wed Oct 09, 2019 12:09 pm
Forum: Raylectron
Topic: Program stalling
Replies: 8
Views: 7090

Re: Program stalling

Found the problem and made some changes to prevent it. The problem was, for example, if you have a floor and place a glass cube on the floor, the bottom of the cube occupy the exact same space as the floor, so when the light enter the cube and travel to the bottom, it doesn't know which face it hit ...