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Unable to Register / Reach Support

Posted: Thu Feb 27, 2020 5:14 pm
by psymonkey
Hi,

I've sent a few form submissions to support and haven't received a response. I'm unable to register my software.

I do have my license information, but BlackWidow just ignores it. - No errors or anything.

I'm entering in the following format:

Name : REMOVED
Serial : ###-####-##-#####
Code : ##-####

Is this the correct format for the current version?

Re: Unable to Register / Reach Support

Posted: Thu Feb 27, 2020 10:05 pm
by Support
Let me reply to you via email again, make sure yo check your spam/junk box...

Re: Unable to Register / Reach Support

Posted: Fri Feb 28, 2020 9:07 am
by psymonkey
Thanks! I received the response direct to my inbox, and have replied with all of the information I have.

Much appreciated!!