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Error 1001 - clGetPlatformIDs

Posted: Mon Nov 12, 2018 5:33 am
by cp6771
Hi,
I'm testing v4.99 GPU on my I7 + GTX 1080Ti system and I get error 1001 (clGetPlatformIDs) on starting program. No error with CPU version.

Re: Error 1001 - clGetPlatformIDs

Posted: Mon Nov 12, 2018 11:42 am
by Support
Can you hold down the Ctrl key while double clicking on the icon to start Raylectron (not in Sketchup) and a popup window will come up, can you screen shot it and send it to me?

Re: Error 1001 - clGetPlatformIDs

Posted: Tue Nov 13, 2018 5:57 am
by cp6771
Same error

Re: Error 1001 - clGetPlatformIDs

Posted: Tue Nov 13, 2018 7:00 pm
by Support
Can you run REGEDIT and go to this key...

HKEY_CURRENT_USER\Software\SoftByte Labs\Raylectron4

Change GPUPlatformToUse from 0 to 1 then start Raylectron.