Acess violation error...
Acess violation error...
This error occurs frequently when I start de render. See attached image...
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Re: Acess violation error...
Are you using the latest version of Raylectron (v4.99 build 12)?
Your support team.
https://SoftByteLabs.com
https://SoftByteLabs.com
Re: Acess violation error...
Raylectron v4.99b12 x64 CPU
Re: Acess violation error...
Which version of Sketchup? Does it do it on all models or when did it start happening?
Your support team.
https://SoftByteLabs.com
https://SoftByteLabs.com
Re: Acess violation error...
The problem occurs in Sketchup 2019 and 2020. I have not done any tests in previous versions.
Re: Acess violation error...
Important to note that the problem is intermittent
Re: Acess violation error...
ok so sometimes it does and sometimes it doesn't. All on the same model?
Your support team.
https://SoftByteLabs.com
https://SoftByteLabs.com
Re: Acess violation error...
The problem occurs in any model
Re: Acess violation error...
ok, can you PM me one of your model so i can try it?
Your support team.
https://SoftByteLabs.com
https://SoftByteLabs.com
Re: Acess violation error...
I have been having the same issue with all of my models. I use sketchup 2020. Have you solved this issue?
Re: Acess violation error...
We have fixed the problem. Can you please download the update...
https://raylectron.com/Raylectron_Setup ... 64_CPU.exe
https://raylectron.com/Raylectron_Setup ... 64_CPU.exe
Your support team.
https://SoftByteLabs.com
https://SoftByteLabs.com
Re: Acess violation error...
Good news! I first emailed Michael back in May on this. This issue has been driving me crazy. Restarting my laptop and only running SketchUp was the only solution that seemed to work when I encountered this message - and this method was successful only 10% of the time. I have updated so I have my fingers crossed!
Ked
Ked
Re: Acess violation error...
It was bothering us for a long time as well. It turned out to be a typo in the Sketchup API documentation! the update (build 13) should work fine now.
Your support team.
https://SoftByteLabs.com
https://SoftByteLabs.com