Buffer Error

Raylectron (https://Raylectron.com) is a 3D rendering engine for Trimble Sketchup (https://sketchup.com)
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swissdude
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Buffer Error

Post by swissdude »

Hi helpers,

i get this Error when i want to load material settings from a prevoius Render.

I always have to start from scrap when i make a small change to my model.

Also - i cant find a "undo" button when i render. if i change a material and i am not happy i have to start from scrap again. There must be a "one step back" button?



Any help, Thx, Patrick
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Re: Buffer Error

Post by Support »

Maybe because your texture is too big, that's why you get that error. Have you tried the new v4.79 CPU version instead of the GPU version? It is grain free and is much faster and much more photorealistic.

Unfortunately, we did not implement an undo because there are so many internal things that happen when you change a texture. I will try to have it made anyway.
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swissdude
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Re: Buffer Error

Post by swissdude »

Hi, Thanks for your help.

You might remember, i got a new PC just for Rendering with the Grafikcard you recomended - so going "back" to the CPU version dosent make me smile to much. :oops:

Any thoughts?

Thx, Patrick
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Re: Buffer Error

Post by Support »

Now I remember yes. Can you PM me your model so I can try it see where the problem is?

v5 will use both at the same time and will use the GPU for mathematical stuff that doesn't use much memory.
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swissdude
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Re: Buffer Error

Post by swissdude »

You made my day!

i will wait fir V5, any idea when it will be out?

thx, Patrick
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Re: Buffer Error

Post by Support »

It will be in a few months. From what I can see, you do not have many faces so it has to be a texture. Try to keep your texture size around 512x512, you most have one that is huge, giving you that error.
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swissdude
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Re: Buffer Error

Post by swissdude »

so i have been doing some testing.

i made a very small model, just a wall with one emitter - no texture. i get the same error.

i downloaded the 4.79 CPU version - and all works, i can load settings from other models without problem - just the rendering is crazy slow.

so it must be a problem with my GPU version?

Thanks, Patrick
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Re: Buffer Error

Post by Support »

Can you run TeamViewer.com so I can connect with you because a small model should never give you that error. Was your CPU version running with "Grain free" turned on?
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swissdude
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Re: Buffer Error

Post by swissdude »

Hi!

i will be out of my office til the 2nd week in jan so i will be back to you then.

happy holiday to all!

Patrick
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Re: Buffer Error

Post by Support »

ok, happy holidays to you as well :)
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swissdude
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Re: Buffer Error

Post by swissdude »

so here i am, new year but the same Problem :D

what i found out, if i use the software in the CPU mode i can load settings from previos renders. but on a middle size render i get 1 sample per second, with the GPU version i get like 10 per second.

what i do step for step:

i save the .rof file in my raylectron folder.

then in the software i open: load settings from.. then i open the folder where the previos file i want to take the settings from is saved. this is a .cfg file

then i get the problem why i opend this thread. but only with the GPU version

so, whats my next step

Thanks, patrick

EDIT - did some testing again - in the GPU versio i cant check the version. nothing shows up. GPU: when i press auto detect i get this: and then this error. could this be my problem?
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this is what i am working on
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GPU device.jpg
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Re: Buffer Error

Post by Support »

Hi,

The samples in the CPU is not the same as the GPU. The CPU version is grain free so it should look much better faster than the GPU, does it for you?

When you load the settings in the GPU version, do you first stop the render?
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swissdude
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Re: Buffer Error

Post by swissdude »

Hi!

ok, i will test that tomorrrow. but i know i dont have the best computer for the CPU version - thats why i got the expencive Videocard.

yes, i do stop the render when i try to load settings.

thanks, patrick
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Re: Buffer Error

Post by Support »

yes I remember now. ok, let me check the GPU version see why it's got that error, we'll fix it and I'll PM you the fix for you to try.
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swissdude
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Re: Buffer Error

Post by swissdude »

Thx!!
swissdude
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Re: Buffer Error

Post by swissdude »

hey

any news for me?

thanks, Patrick
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Re: Buffer Error

Post by Support »

We've ran tests and found no problems so I'm not sure here what's going on. Can you reset the GPU by holding down the ctrl key while you open it? When you load the settings manually, do you first stop the render? and perhaps put it in "Performance" mode first so it loads the settings faster. If all fails, can I connect with you using team viewer?
Your support team.
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