Activation code

Raylectron (http://Raylectron.com) is a 3D rendering engine for Trimble Sketchup (http://sketchup.com)
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Tomek
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Joined: Sun Feb 07, 2016 6:03 am

Activation code

Post by Tomek » Sun Feb 07, 2016 6:08 am

Hi, I just got activation code via e-mail. Not having luck with registering. I did copy/paste into activation box. It still shows unlimited demo. Am I missing something?

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Support
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Re: Activation code

Post by Support » Sun Feb 07, 2016 8:57 am

Hi,

Perhaps you are using the wrong one, let me have it re-sent to you and if that one doesn't work, let me know.
Your support team.
http://SoftByteLabs.com

Tomek
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Joined: Sun Feb 07, 2016 6:03 am

Re: Activation code

Post by Tomek » Sun Feb 07, 2016 9:28 am

Ignore me. I was using transaction ID (doh!). Activation went well. Cheers.

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Re: Activation code

Post by Support » Sun Feb 07, 2016 10:20 am

no problem :)
Your support team.
http://SoftByteLabs.com

Johan Ågren
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Joined: Mon Apr 18, 2016 7:11 am

Re: Activation code

Post by Johan Ågren » Mon Apr 18, 2016 7:15 am

Hi!

There is no activation code included in the email that I got from you. This is the only email that you have sent:

---
Dear Johan

Thank you for your Raylectron purchase! Here is a summary of your purchase...

Raylectron v4 (CPU & GPU) x 1 - $99.95


Transation ID: 7F263312BV082340A
Date: 2016-04-18
Coupon code:

Total: 99.95

Please visit our website for downloads, updates, support, free models etc...

http://Raylectron.com

Thank you!

Johan Ågren
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Joined: Mon Apr 18, 2016 7:11 am

Re: Activation code

Post by Johan Ågren » Mon Apr 18, 2016 7:47 am

Hi again! It took 1 hour, but now I got the email with the code. Activation worked, everything fine!

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Re: Activation code

Post by Support » Mon Apr 18, 2016 12:42 pm

We are sorry about that. Sometime Paypal take this long to send us a confirmation!
Your support team.
http://SoftByteLabs.com

J_nik
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Re: Activation code

Post by J_nik » Tue May 10, 2016 1:45 pm

So its safe to say wait and hour or so before I get my code? just ordered a few minutes ago still no activation code.

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Re: Activation code

Post by Support » Tue May 10, 2016 2:21 pm

no no, it shouldn't take that long. Let me check... it was sent about 15 minutes ago. Did you check your spam folder? if you still don't have it, let me know and I'' have it re-sent.
Your support team.
http://SoftByteLabs.com

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