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Activation code

Posted: Sun Feb 07, 2016 6:08 am
by Tomek
Hi, I just got activation code via e-mail. Not having luck with registering. I did copy/paste into activation box. It still shows unlimited demo. Am I missing something?

Re: Activation code

Posted: Sun Feb 07, 2016 8:57 am
by Support
Hi,

Perhaps you are using the wrong one, let me have it re-sent to you and if that one doesn't work, let me know.

Re: Activation code

Posted: Sun Feb 07, 2016 9:28 am
by Tomek
Ignore me. I was using transaction ID (doh!). Activation went well. Cheers.

Re: Activation code

Posted: Sun Feb 07, 2016 10:20 am
by Support
no problem :)

Re: Activation code

Posted: Mon Apr 18, 2016 7:15 am
by Johan Ågren
Hi!

There is no activation code included in the email that I got from you. This is the only email that you have sent:

---
Dear Johan

Thank you for your Raylectron purchase! Here is a summary of your purchase...

Raylectron v4 (CPU & GPU) x 1 - $99.95


Transation ID: 7F263312BV082340A
Date: 2016-04-18
Coupon code:

Total: 99.95

Please visit our website for downloads, updates, support, free models etc...

http://Raylectron.com

Thank you!

Re: Activation code

Posted: Mon Apr 18, 2016 7:47 am
by Johan Ågren
Hi again! It took 1 hour, but now I got the email with the code. Activation worked, everything fine!

Re: Activation code

Posted: Mon Apr 18, 2016 12:42 pm
by Support
We are sorry about that. Sometime Paypal take this long to send us a confirmation!

Re: Activation code

Posted: Tue May 10, 2016 1:45 pm
by J_nik
So its safe to say wait and hour or so before I get my code? just ordered a few minutes ago still no activation code.

Re: Activation code

Posted: Tue May 10, 2016 2:21 pm
by Support
no no, it shouldn't take that long. Let me check... it was sent about 15 minutes ago. Did you check your spam folder? if you still don't have it, let me know and I'' have it re-sent.