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Difficulties with registration

Posted: Mon Apr 27, 2020 4:54 am
by kremin
Hi,
Decided on a new topic for this as the last one was almost three years old.

In Jan 2013 I upgraded to CP v5 and received an activation key. I am now trying to use the program on a Windows 10 computer and it runs ok as far as I can tell but defies all my attempts to register it - help please.

regards
Rick Canham

Re: Difficulties with registration

Posted: Mon Apr 27, 2020 5:44 pm
by Support
Hello Rick,

I have reset your activation code so you should not have any problems to activate now.

Re: Difficulties with registration

Posted: Mon May 04, 2020 5:49 am
by kremin
Hi,
Many thanks - that did the trick!

regards
Rick Canham

Re: Difficulties with registration

Posted: Wed May 05, 2021 9:21 am
by reneeh7
Hello, I have this exact same problem! I too bought the new Comparator in January of 2013 and my activation code won't work on my new Windows 10 computer. I need this awesome program to make sure I salvage everything good from my old external drive! Thanks for any help you can give.

Re: Difficulties with registration

Posted: Wed May 05, 2021 1:14 pm
by Support
Can you please PM me your registration details? Do not post it here.

Re: Difficulties with registration

Posted: Wed May 05, 2021 8:16 pm
by reneeh7
Thank you thank you thank you! I could successfully register it now that you reset my activation code. I am so happy and you are so nice!

Renée :D

Re: Difficulties with registration

Posted: Wed May 05, 2021 10:03 pm
by Support
Great, you are very welcome :)